Simple answers
Frequently Asked Questions
MaiCareNow is meant to make the next step clearer—not add another layer of confusion. Here are the questions families are most likely to ask first.
What is MaiCareNow?
MaiCareNow is a non-medical healthcare navigation service. It helps individuals and families organize what has changed, understand available options, compare useful resources, and decide what to do next.
Is MaiCareNow a healthcare provider?
No. MaiCareNow does not diagnose, treat, prescribe medication, provide nursing care, or replace a physician or other licensed professional.
Who is MaiCareNow for?
MaiCareNow is for adults trying to make sense of a care change—for themselves, a parent, a spouse, another family member, or someone they support. Common situations include a recent hospitalization, medication-cost concerns, questions about independent living, changing care needs, or uncertainty about where to begin.
What is the free assessment?
The assessment is a structured starting point. It asks what changed, what concerns you most, how urgent the situation feels, and what kind of help would be useful. It is not a medical assessment or diagnosis.
What happens after I submit the form?
MaiCareNow reviews the information and contacts you using the method you selected. The next step may be a brief introductory conversation, clarification of your priorities, or an explanation of an appropriate service or resource.
Does the first step cost anything?
The initial assessment is free. If a paid report or other paid service may be useful, the scope and cost will be explained before you decide whether to proceed.
Can MaiCareNow help lower prescription costs?
MaiCareNow can help identify questions to ask, compare legitimate savings options, and point you toward available programs or resources. Prices, eligibility, coverage, and savings vary, so no specific result can be guaranteed.
Does MaiCareNow receive commissions for recommendations?
No. MaiCareNow does not accept commissions for recommending a healthcare provider, care facility, pharmacy, or other care service. The goal is objective guidance.
Can MaiCareNow contact a provider or family member for me?
That may be possible as part of an agreed service, but MaiCareNow will not contact another person or organization about your situation without your direction or another lawful basis.
How should I handle an urgent or emergency situation?
Do not wait for a response from MaiCareNow. Call 911 or contact the appropriate emergency service. For urgent medical questions that are not an emergency, contact the person’s healthcare provider or another qualified medical professional.
How is my information handled?
MaiCareNow uses the information you submit to understand and respond to your request. Review the Privacy Policy before submitting the intake form, and avoid sending highly sensitive identifiers through the website.
Can I submit information about another adult?
Yes, when you have that person’s permission or another lawful reason to share the information. Submit only what is reasonably necessary to describe the situation.